Job Date: 1st November 2016
After a plumber from Female Choice Plumbing Piara Waters has completed a job our customer service manager gives the customer a follow up call. This follow up call is to gather some feedback on how the plumber performed onsite. This is also the time for the customer ask any questions they may have about the work that was done or about booking in further work. Often the plumbers will leave he customer with a quote for further work if what they did was only a temporary fix. The customer may have some questions about the work needing to be done before going ahead.
A customer called through on the first of November as they needed a plumber. The customer living on Wycliffe, Piara Waters required a plumber as they have a blocked drain. The customer advised they had a blocked toilet drain in one of their bathrooms. The customer requested the plumber attend between the hours of 8am and 11am that day.
The plumber arrived onsite and inspected the blockage. He suspected there was a paper build up in the high spot of the drain along the side of the house between the bathroom and gully. He cleared the blockage.
The customer service manager gave the customer a call after the work had been completed. The customer said they were happy with the maid service and said they will continue to use our services in the future.