In the lead up to Halloween this year one of our expert plumbers told the story of one of his spookier hot water repair jobs. It was the afternoon of Halloween last year when one of our call centre operators received a call from an elderly gentleman advising that his Dux Proflo 135FNG was not functioning correctly.
Luckily one of our expert hot water plumbers was in the area and could be onsite to assist within the hour. Upon arrival onsite it was determined that the system as old and the tank was leaking. Our plumber was able to provide a competitive quote that encompassed removal and disposal of the old unit, and then replacement with a newer and more efficient model. The customer quickly accepted. He was particularly excited because it meant that he could take advantage of our interest free terms (available to approved applicants only).
Our plumber needed to move quickly to source the unit before the close of business, and as he drove back from the warehouse he could see children in costume starting to line the streets. As he rounded the corner to the property, he spotted a terrifying clown hiding behind a tree at the end of the road. Shocked, he did a double take and when he looked back, the clown was gone! Shaken, our plumber focussed on what he knew best and installed the new system at breakneck speed.
Whilst he was performing a gas safety check, an elderly woman with long grey hair and gnarled hands approached him and asked how long it would be until he had completed his work. He explained that he was almost done, and a few minutes later whilst packing up his tools and the old man appeared and asked him the exact same thing. Our plumber explained that he had just told his wife that he was almost done, and that hot water should be restored to the property soon.
The customer looked at the plumber, shocked and revealed that his wife had passed away earlier that year. Who was the elderly woman that approached our plumber that evening? Was it the ghost of our customer’s deceased wife? Our plumber would never know…
The Dux Proflo 135L is a storage system that runs off natural gas, as the NG in its name denotes. This system is comprised of a large storage tank and is suitable for households with two or more bathrooms. If you require assistance with your Dux Proflo hot water unit then contact Female Choice Plumbing today on 1300 921 421!