Job date: Thursday 8th June 2017

A customer with a residential property located on Feathertail Place in Wakerley, Queensland contacted our Female Choice Plumbing team in Wakerley at 4 o’clock in the afternoon on June 8th to organise for a plumber to attend the next day to fix a leaking tap. After discussion, a job was scheduled between 4 pm and 7 pm as this worked out the most convenient for the customer and their work schedule.

The plumber attending the property contacted the customer half an hour before his expected arrival time to let them know he would be arriving at the property soon. This meant the customer wasn’t having to leave work early unnecessarily. The mixer tap cartridge was replaced on the leaking mixer tap in the downstairs bathroom shower. This was a simple job for the plumber that was able to be completed using stocked parts he was carrying in his van with him when arriving to the job. The job was completed and the plumber was off site within just 15 minutes. This is an advantage for the customer as we only charge in quarter hour blocks so they were only charged for time on site and not for a full hour like many other plumbers charge.